You can also change your contact email address in Dashlane and then log in again. ![]() If you're having trouble getting into your contact email account, try resetting your email password with your email provider. I have several gripes with this app, but my main one is that I cannot for the life of me get dashlane to stop auto login. If none of these solutions work, we recommend you change your contact email address and then log in again. If you still can't find the code, add to your contacts and log in to Dashlane again. You can also check your spam folder and other folders. Get alerted about breaches and hacks that. We send verification codes to your contact email address, which may be different from the address you use to log in to Dashlane. We use this only to autofill your login details and do not collect or share your data. We strongly recommend that you turn off autofill for other password managers and browsers, including iCloud Keychain. Go into your device's Settings, select Passwords, then select AutoFill Passwords. If you don't see the verification code in your inbox, make sure you're checking the correct email address. Make sure you select Dashlane to autofill your passwords and other info in the settings of your iOS (Apple) device. The verification code becomes invalid after three hours. If you see a message saying "Invalid verification code," try logging in again to have a new code sent to you. What to do when you forget your Master password Other login problems You'll find some of the same steps listed previously in this article, with others that may apply to your situation. ![]() But we can walk you through some steps to try to avoid losing data before you reset your account. If the automatic login still does not work as expected or Dashlane still tries to log you in when you dont want to, turn off Automatically log me in to this. If you've forgotten your Master Password, you may need to reset your account, which erases all the data you've saved in Dashlane. No one at Dashlane knows your Master Password, and we can't send you your password if you forget it. For security reasons, Dashlane never stores or shares your Master Password. Dashlane will notify you within a record if your password is weak or compromised and direct you to change your credentials, though it takes several clicks. You need your Master Password to verify your identity and access your data. You can also try uninstalling and then reinstalling our app on the device where you're having a problem logging in.Īfter each step, try to log in to Dashlane again. ![]() Google Chrome | Microsoft Edge | Firefox | SafariĬlear cache, cookies, and browsing history in your browser: You log in by entering your master password and inserting or tapping the U2F key. Make sure you have the most recent version of your browser: Follow these steps: Open the Chrome menu, click Settings, and then click Autocomplete. During the setup, all you need to do is plug your key in and let Dashlane detect it. Sometimes these simple solutions can solve login problems. But if you have turned it on, the accessibility icon. You might have a temporary problem with the app or browser you're using with Dashlane. Dashlane has no way to fix autofill issues that occur if an app hasnt integrated this technology.
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